CLIENT PORTAL SOFTWARE · UPDATED OCTOBER 2026

Client Portal Software for Agencies, Give Every Client a Login Instead of an Inbox

A client portal is a secure login where clients follow their work, pay and ask for help without emailing you. Clientish gives every client of your agency one, with live order progress, invoices, tickets, chat and files on your own domain, from $29 a month. Branded as you, updated in real time, with no “any update?” emails.

Included in every plan
14-day free trial
No credit card required
Client portal dashboard in Clientish with open orders, amount due, balance, next payment and recent orders

Things Clients Do Without Emailing You

A client portal should save you work, not just show a status. Here clients approve deliveries, pay, raise tickets and order again on their own, so fewer emails land in your inbox.

Approve or Request a Revision

Approve the delivered order or ask for changes on it. Unanswered, it can approve itself after the days you set.

Rate the Work

Order and ticket ratings that feed your CSAT report.

Pay an Invoice

Card, PayPal or bank transfer, from a link, no login needed.

Manage a Subscription

Cancel, resume, or change the saved card themselves.

Raise a Ticket

One thread per issue, linked to the right order.

Chat With Your Team

Live chat inside the portal, with the whole history kept.

Top Up a Wallet

Deposit a balance and spend it on future orders.

Order a Service

Browse your catalogue, add to cart, apply a coupon and check out.

Client portal dashboard in Clientish with open orders, amount due, balance, next payment and recent orders

DASHBOARD

Everything a Client Needs, on One Screen

Clients log in to one dashboard with their open, overdue and finished orders, what they owe and their next payment. Unpaid invoices sit at the top, so the most urgent thing is the first thing they see.

Open, overdue and completed orders at a glance
Amount due, account balance and next payment
Recent orders with live status
Open tickets and active subscriptions

How the Portal Works

Set the portal up once in Settings with your logo, colours and domain. After that every client gets a login the moment they place an order, with no extra setup per client.

Turn It On

Add your logo, colours and your own domain once in Settings.

Clients Get a Login

Every client gets access the moment they place an order.

They Help Themselves

Track work, pay, raise tickets, chat and order more, in one place.

You Stay in the Loop

Everything they do shows up in your agency dashboard.

ORDERS

Every Order, Live and Self-Serve

Status changes the moment your team moves the card. Clients open an order to read the brief they submitted, download delivered files and request a revision, no ticket needed.

Live status and a progress timeline with a date on every step
The brief they submitted, attached to the order
Delivered files ready to download
Revision requests raised on the order itself
Client portal orders list in Clientish with live status for each order
Client portal invoices in Clientish with Pay Now, PDF downloads and hours to approve

INVOICES

They Pay Without Being Chased

Unpaid invoices sit at the top of the client’s dashboard with a Pay Now button, so payment takes one click instead of a reminder email. Clients pay by card, PayPal or bank transfer and download any invoice or receipt as a PDF.

Pay Now on unpaid and due invoices
Pay from a link, no login required
Download any invoice or receipt
Hours to approve appear here when a report is waiting

SUBSCRIPTIONS

Clients Manage Their Own Subscriptions

Every recurring service shows what has been paid, the last and next payment date and the card that pays it. Clients cancel, resume or swap the card themselves, so a billing change never needs an email to you.

Active, past due and canceled at a glance
Payments made out of the total
Cancel, resume or change the saved card
Saved cards for orders and invoices
Client portal subscriptions in Clientish with payments, next payment date and a saved card
Support ticket in the Clientish client portal with the conversation, priority, status and related order

SUPPORT

One Thread Per Issue, Not a Reply Chain

Clients raise a ticket against the right order, see priority and status, and get a notification when you reply. Every issue keeps its own thread, so nothing gets lost in a long email chain.

Tickets linked to the right order
Priority and status visible to the client
Ratings on resolved tickets
Notification instead of an email chase

LIVE CHAT

Chat With Your Team Right Inside the Portal

No widget, no third-party tool. Clients message your team from the portal, see whether you’re online, and get an honest auto-reply outside your business hours, with the whole history kept.

Online and offline status, so nobody waits blindly
Out-of-hours auto-reply in your own words
Full conversation history kept per client
Message counts and last activity in the side panel
Live chat between a client and the agency team inside the Clientish client portal

It Looks Like Your Software

Your logo, your colours, your own domain and emails from your own address, so clients feel they are using your agency’s software, not a third-party tool. On Pro and Enterprise the Powered by Clientish line goes too.

Your Own Domain

portal.youragency.com with one CNAME record. SSL turns on by itself.

Your Logo and Colours

Set once in Settings, applied across every screen.

Emails From You

Your SMTP, your sender name, your signature.

Scoped Access

Clients see only their own orders, invoices and files, and you can require an emailed sign-in code (2FA).

Client wallet balance in the Clientish portal with deposits and balance activity

WALLET

A Wallet Balance for Future Orders

Clients top up a balance once and spend it on later orders and invoices, with every deposit and payment listed. Repeat buyers don’t have to pay order by order.

Top up with a deposit invoice
Spend the balance on orders and invoices
Deposits and payments listed as activity
Deposit limits you control

SERVICE CATALOGUE

Your Own Storefront, Inside the Portal

Existing clients browse your service catalogue, pick a pricing tier, add to cart and check out: a repeat order without a single email or a new quote.

Services with images, descriptions and prices
Pricing tiers picked from a dropdown per service
One-time and recurring services side by side
Search across your whole catalogue
Service catalogue inside the Clientish client portal where clients add services to their cart
Client portal cart in Clientish with recurring and one-time services, a coupon and checkout

CHECKOUT

A Client Portal With Order Forms and Checkout

Clients review what they picked, apply a coupon and check out in one go. The order and its invoice are created together, so your team can start without retyping anything.

Recurring and one-time items in the same cart
Coupon codes with a running total
Checkout creates the order and the invoice
No charge until the client confirms

How This Client Portal Compares

Six client portals agencies shortlist, side by side: entry price, team users, own domain, automations, client reports and invoicing. Each price comes from the vendor’s own pricing page.

CClientishWWayfrontMManyRequestsAAssemblySSuiteDashCClientjoy
Entry plan$29/moevery feature included$129/mo$99 yearly$59/mo$39 yearly$49/mo$20 yearly$19/mo$180 yearly$49/mo$44 yearly
Team users551, then $20 each1Unlimited staff5
Own domainYesYesYesFrom Professional$149/moNot listedFrom Premium$99/mo
Workflow automationsYesNot listedZapier onlyFrom ProfessionalFrom Pinnacle$99/moFrom Premium
Client reports in portal13 sourcesNot listedFrom Pro$99/moNot listedNot listedFrom Premium
Client invoicing12 gatewaysYesYesNot listedNot listedYes
WPick instead ifWayfront

You sell mostly productized, subscription-style services.

MPick instead ifManyRequests

You bill clients by the hour or with prepaid credits.

APick instead ifAssembly

You want a free plan for your first five clients.

SPick instead ifSuiteDash

You want unlimited staff on the cheapest plan.

CPick instead ifClientjoy

Proposals, contracts and a sales pipeline matter more to you than the portal, which starts on its Premium plan.

Entry-plan facts from each vendor’s own pricing page on 7 October 2026. “Not listed” means their pricing page does not mention it. Check their pages for the latest.

★★★★★

“Our clients stopped emailing to ask where things were. They log in, see the status, pay the invoice, and raise a ticket if something’s off. Our inbox is quiet for the first time in years.”

Sofia Duarte

Sofia Duarte

Operations Lead, Meridian Creative

Client Portal FAQ

Straight answers about client portal software: what it is, what it costs, how secure it is and what your clients can do in it.

What is client portal software?

It is a private, logged-in space your clients use instead of email: they check where their work stands, open files, settle invoices and send requests. Your team works from the agency side and sees everything clients do there.

How much does a client portal cost?

Rented portal tools range from under $10 to several hundred dollars a month, and a custom build runs into tens of thousands. Clientish starts at $29 a month with the client portal included on every plan.

Is there a free plan?

No. Clientish has a 14-day free trial with every feature unlocked and no credit card, so you can set the portal up and invite a real client before you pay.

What is the difference between a client portal and a CRM?

A CRM is for your team: leads, deals and notes your clients never see. A client portal is the side your clients log in to. Clientish includes both, so you don’t need a separate tool for each.

Can clients approve delivered work in the portal?

Yes. When you mark an order delivered, the client approves it or asks for a revision from the order page. You choose how many days pass before an unanswered delivery approves itself, or switch that off.

Is the client portal secure?

Each client signs in with their own password and sees only their own orders, invoices and files. You can also require a one-time sign-in code sent by email before a client gets in.

How do I set up a client portal for my agency?

Add your logo and colours in Settings, then open Settings, General, Custom domain, add the one CNAME record it shows and click Switch now once SSL is on. From then on every client who places an order gets a login, and you can switch on an emailed sign-in code for extra safety.

When does a client get a portal login?

The moment they place an order, every client gets a login to your portal.

Can the portal use my own branding?

Yes. Clients log in at an address on your domain, see your logo and colours on every screen, and get emails from your sender name. Removing the small Powered by Clientish line is part of Pro and Enterprise.

Can clients pay without logging in?

Yes. Every invoice has a payment link, so clients can pay by card, PayPal or bank transfer without logging in.

Can clients order new services from the portal?

Yes. They browse your service catalogue, add to cart, apply a coupon and check out. The order and the invoice are created at once.

Can clients see other clients’ data?

No. Access is scoped, so each client only sees their own orders, invoices and files.

Can clients talk to my team in the portal?

Yes. They can raise tickets linked to an order, or use live chat, which shows whether your team is online.

14-day free trial · no credit card

Give every client a portal of their own

Turn the portal on, put it on your own domain and let clients follow their orders, approve deliveries and pay without a single “any update?” email. Try it with example data first.

$29 /mo to start14 day free trial5 team members included
What your clients get
  • Live order progress with dates
  • Approve a delivery or ask for a revision
  • Invoices they can pay by card, PayPal or bank
  • Tickets and live chat with your team
  • Their own files and nothing else
  • Your logo, colours and domain
Every feature unlocked in the trial. Pick a plan only when you are ready.
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