Support & Onboarding
You Get a Real Team, Not a Help Widget
Raise a ticket or start a live chat from your own Clientish Portal — the same place your plan, invoices and workspace settings live. A person answers, and you can see every reply in one thread.
Channels
Three Ways to Reach Us
All three land in the same thread, so nothing is repeated twice and nothing is lost between channels.
Onboarding
Your First Week, Mapped Out
We move your clients and services across for you. You spend the trial working, not importing spreadsheets.
Kept Informed
You Never Have to Ask “Any Update?”
Every status change on your ticket sends an email and posts a notification in your portal — so the thread moves forward without you chasing it.
✓ Email on every status change — answered, in progress, resolved
✓ A notification centre in the portal, so nothing depends on your inbox
✓ Reply by email and it lands back on the same ticket
✓ Full history kept, so a new team member can read the whole thread
Response Times
What We Commit To
Business hours are 9am–6pm, six days a week. Outside them you get an honest auto-reply, not silence.
Before You Ask
Most Answers Are Already Written
Start the Trial. We’ll Handle the Setup.
Fourteen days, every module, no card — with migration help and an onboarding call included.