Search, Filters and Bulk Actions

2 min read

Find clients with search and six filters, then change many at once.

Find a client in seconds with search and filters, then change many clients at once with the bulk actions.

Overview

This guide covers the search box, the six filters and the four bulk actions on the Clients page.

Who Can Access

Agency AdminTeam Member

Team members need Bulk Manage Clients to use the bulk bar, and Delete Clients to delete in bulk.

Step-by-Step Guide

  1. Search

    Type in Search by name, email or company…. Part of a name or address is enough. The table shows matches in the tab you are on, and the tab counts show how many matches each tab has, so you can see when the client you want is in another tab.

  2. Filter

    Click Filter to open the filters: Status, Assigned To, Joined From, Joined To, Country and Min Balance. The Filter button shows how many are in use. Clear resets the search, the tab, the filters and the sorting.

    Client filters: Status, Assigned To, Joined From, Joined To, Country and Min Balance

    Your search and filters are kept in the page address, so you can bookmark a filtered list or send the link to a teammate.

  3. Select clients

    Tick the box on each row you want, or tick the box in the header to select every client on the current page. The bulk bar appears and shows how many are selected.

    Bulk bar with two clients selected: Change Status, Assign To, Send Welcome Email and Delete
  4. Apply an action

    Change Status moves the selected clients to another status. Assign To adds a team member to them and keeps the people already assigned. Send Welcome Email emails each of them their portal address and a link to choose a password. Delete asks you to confirm and then removes the clients with all of their records.

Frequently Asked Questions

Can I export only the clients I filtered?⌄
No. Export always downloads every client in the workspace. See Import and Export Clients.
Can I save a filter?⌄
Bookmark the page. The filters are part of its address.
Does Assign To replace the people already assigned?⌄
No, it adds the member. To remove someone, use the Assigned To menu on the row.