Tasks on an Order

2 min read

Add tasks to an order, assign them, and work through them with checklists and comments.

Break an order into tasks, give each to someone, and tick them off with checklists and comments.

Overview

This guide covers the Order Tasks tab on an order.

Who Can Access

Agency AdminTeam Member

Team members need Manage Order Tasks.

Step-by-Step Guide

  1. Open the tab

    Open the order and click Order Tasks. The bar at the top shows how many are done. Tasks are grouped by who they are assigned to, and each shows its due date and status.

    An order’s tasks grouped by assignee with their status and due date
  2. Add a task

    Click Add Task. Enter the Task name, a Description (type @ to mention someone), an optional Due date and the Status: Pending, Working or Completed. Under Assigned to, tick people who are assigned to the order. Click Create Task, or Add More Task to add another.

    Add New Task dialog with name, description, due date, status and assigned to
  3. Work through it

    Tick the circle to mark a task done. The buttons add a checklist of up to 50 steps, open comments for your team, edit, copy or delete the task.

Task Labels

LabelMeaning
PendingNot started
WorkingIn progress
DoneCompleted
Due TodayDue today and not done
DuePast its due date
Completed lateDone after its due date

Good to Know

  • Comments are for your team only and also appear in the order’s Internal Team messages.
  • Tasks can’t be changed once the order is complete, except during a revision.
  • A service can add tasks to every new order. See Deadlines, Assignment and Tasks.
  • The people you assign are notified.

Frequently Asked Questions

Can my client see the tasks?⌄
No. Order tasks are only for your team.