Form Entries and Export

2 min read

Every submission on the Entries tab, where each type goes, and exporting order-form orders.

Every form submission is listed on the Entries tab, with a link to the order or lead it created.

Overview

This guide covers the Entries tab and exporting order-form submissions.

Who Can Access

Agency AdminTeam Member

Step-by-Step Guide

  1. Open Entries

    On the Forms page, click Entries. The cards count the entries by type. Search the entries or filter by type.

  2. Read the list

    Each entry shows when it was sent, the form, its type, who sent it, the order or lead it created and its status.

    Form entries with submitted date, form, type and who sent it
  3. Open an entry

    Click View entry to read the answers, or Open record to go to the order or lead.

Where Each Type Goes

  • Order: an order, in Orders.
  • Contact: a lead, in Leads. The same email can’t send a second enquiry while their lead is open.
  • Intake and onboarding: only on the Entries tab.

Export

Click Export Submissions, pick the Start date and End date and click Export CSV. The file downloads straight away. It lists the orders that came from order forms, with the order number, service and client; it doesn’t include the answers or other form types.

Frequently Asked Questions

Can I delete an entry?⌄
Not from the Entries tab. Delete the order or lead instead.