Home
Features
- menu 1
  - Order Management
    Track every order, task and file to delivery.
  - Client Management
    Clients, leads, orders and payments in one place.
  - Lead Management
    Collect enquiries and turn leads into clients.
  - Billing
    Recurring invoices, payments and taxes in one flow.
- menu 2
  - Form Builder
    Order, enquiry and intake forms in one workflow.
  - Team Management
    Add members, set roles and control who sees what.
  - Emails Automation
    Automated client emails from your business address.
  - Helpdesk
    Tickets, live chat and order updates in one portal.
Use Cases
- Menu 3
  - SEO Agencies
    Take audit orders, share reports and bill clients.
  - Content Writing Agencies
    Take bulk orders, assign writers and track drafts.
  - Video Editing Agencies
    Collect footage briefs, review cuts and get approvals.
  - Freelancers
    Sell packages from your own link and get paid.
- Menu 4
  - Digital Marketing Agencies
    Collect campaign briefs, share reports and bill clients.
  - Design Agencies
    Collect briefs, manage revisions and bill clients.
  - Web Design & Development
    Collect briefs, share staging links and get approvals.
  - Bookkeeping Firms
    Collect client records, track work and bill clients.
Integrations
Resources
Pricing

Home
Features
- menu 1
  - Order Management
    Track every order, task and file to delivery.
  - Client Management
    Clients, leads, orders and payments in one place.
  - Lead Management
    Collect enquiries and turn leads into clients.
  - Billing
    Recurring invoices, payments and taxes in one flow.
- menu 2
  - Form Builder
    Order, enquiry and intake forms in one workflow.
  - Team Management
    Add members, set roles and control who sees what.
  - Emails Automation
    Automated client emails from your business address.
  - Helpdesk
    Tickets, live chat and order updates in one portal.
Use Cases
- Menu 3
  - SEO Agencies
    Take audit orders, share reports and bill clients.
  - Content Writing Agencies
    Take bulk orders, assign writers and track drafts.
  - Video Editing Agencies
    Collect footage briefs, review cuts and get approvals.
  - Freelancers
    Sell packages from your own link and get paid.
- Menu 4
  - Digital Marketing Agencies
    Collect campaign briefs, share reports and bill clients.
  - Design Agencies
    Collect briefs, manage revisions and bill clients.
  - Web Design & Development
    Collect briefs, share staging links and get approvals.
  - Bookkeeping Firms
    Collect client records, track work and bill clients.
Integrations
Resources
Pricing

By Iqbal GM / August 13, 2026

Browse all topics

File Upload Issues

2 min read

Uploads that fail, files you cannot find, and attachments that never arrive.

Most upload problems are size limits. Clientish keeps files small and suggests links for anything larger.

Overview

Find the problem in the table, then check what it says. Error messages are shown exactly as people see them.

Who Can Access

Agency AdminTeam MemberClient

Common Problems

Problem	What to check
File refused in chat, tickets or orders	The limit is 100 KB per file.
File refused on the Files page	The limit there is 500 KB.
File refused on a public form	The form File Upload field takes up to 1 MB.
Wrong file type	Chat takes images, PDF, Word, Excel, PowerPoint and text files.
Can’t find a file	Open Files and filter by type. Every shared file is listed there.
No Upload File button on Files	It appears when Google Drive is connected. You can still drop files on the box.

Files table with file name, resource, uploaded by and date

Messages You May See

Message	What it means
“…” is over 100 KB. Share a link to it instead.	Use a Drive or other link.
… exceeds the 500 KB limit. Share a link to it instead.	Files page limit.
Files must be … or smaller. For anything larger, share a link to it instead.	The server refused the size.

Frequently Asked Questions

Can I raise the limit?⌄

No. Share large files as a link.