Sending Messages in Team Messenger

Write, format, reply to and react to messages in Team Messenger, and share files.

Overview

This guide covers the message box and what you can do with each message.

Who Can Access

Team members need Send Messages to write, and Upload Files to attach files.

Step-by-Step Guide

1. Write a message

   Type in the box at the bottom. Use bold, italic, underline and lists, or the emoji button. Type @ to mention someone. Enter sends; Shift + Enter starts a new line.

   

2. Attach a file

   Click the paperclip, or paste an image. One file per message, up to 100 KB: images, PDF, Word, Excel, PowerPoint, CSV or text.

3. Reply or react

   Hover a message for Add reaction, Reply, Edit message, Copy message and Delete message. A reply quotes the original message.

Good to Know

• You can edit or delete your own messages at any time. Deleting removes the message for everyone.
• Edit/Delete Messages lets someone change other people’s messages.
• “Seen” under your last message shows who has read it.
• Only an @mention creates a notification. Other messages show as unread counts.
• In a direct message, the bell and envelope buttons send the other person a notification or an email.
• Loom, Figma and Frame.io links show a preview.
• Files you share also appear on the Files page.

Frequently Asked Questions