Conditional Logic

1 min read

Show or hide fields based on what someone picks in another field.

Show or hide fields based on what someone picks in another field, so they only see the questions that matter.

Overview

This guide shows how to add conditional logic to a form.

Who Can Access

Agency AdminTeam Member

Team members need Manage Form Rules.

Step-by-Step Guide

  1. Save the form first

    Conditional logic opens once the form has been saved.

  2. Open the panel

    Scroll to Conditional logic under the form, or use Open conditional logic in a field’s Logic tab. Click Create first rule.

  3. Build the rule

    Under IF, pick a field, choose equals or does not equal, and the value. Under THEN, choose Show or Hide and the target fields. Add rule adds another.

    Conditional logic panel with two rules: show Estimated budget when Service needed is Marketing services, and show Preferred start date when the budget is not under $1,000
  4. Save the rules

    Click Save rules. Rules are saved separately: Publish and Update don’t save them.

Good to Know

  • A field shown by a rule starts hidden.
  • If several rules change the same field, the last one wins.
  • A required field that is hidden isn’t required.
  • Captcha, spreadsheet and layout blocks can’t be used in rules.
  • Each rule has one condition.

Frequently Asked Questions

What is the Rules page in the form menu?⌄
It stores extra checks for each field. Those checks aren’t applied on the public form yet, so use the field’s Required and Validation settings in the builder.