Team Workload

1 min read

See how work is spread across your team on the Assign Status tabs.

See how work is spread across your team: who has what, what is in progress and what is late.

Overview

This guide points you to the status tabs on the Team Members and Remote Members pages.

Who Can Access

Agency AdminTeam Member

Step-by-Step Guide

  1. Open Assign Status

    Go to Remote Members or Team Members and click Assign Status. The cards count all the work handed out with Assign Task: Assigned, Processing, Working, Completed and Overdue.

    Remote Members Assign Status tab with total, assigned, processing, working, completed and overdue tasks
  2. Compare your team

    The table shows each member’s work by stage and how much is overdue. Click the arrow to see a member’s tasks. Filter by date, member or status, and use Export CSV to download it.

    Assign Status table with each member’s assigned, processing, working, done and overdue tasks

Other Status Tabs

The same pages have Order Status, Order Tasks, Ticket Status, To-Do Status, Client Status and Chat Status, each with its own filters and Export CSV.

On a Member’s Page

A member’s own page has Assigned Tasks and Assigned Order Tasks tabs. Members see their own progress on the Tasks Status page of their dashboard.

Frequently Asked Questions

Is Assign Task the same as order tasks?⌄
No. Assign Task is work you hand to team or remote members outside an order. Order tasks live on orders.