Remote Members List

3 min read

Your remote members, the table, filters and the menu on each member.

Remote Members are people outside your office, such as freelancers and contractors. They have their own list, their own roles and their own sign-in area.

Overview

This guide explains the Remote Members page, the members table and the menu on each member.

Who Can Access

Agency AdminTeam Member

Team members need View Remote Teams to see the page. The other actions each have their own permission.

Step-by-Step Guide

  1. Open Remote Members

    Click Remote Members in the sidebar. You can also find it in Settings → Remote Members.

    Remote Members page with Add Member and the Members, Assign Task and status tabs
  2. Find a member

    Search by name or email. Click Filter to show one role or one status: Pending, Active or Suspended.

  3. Read the table

    Each row shows the member’s department, designation, role, Remote status (where they work), join date and account status. “· Custom” after a role means they have their own permissions.

    Remote members table with department, role, remote status and account status
  4. Use the member menu

    Click ⋮ on a row for View, Edit, Permissions, Sign in as user and Delete. With time tracking on, you also see Time tracking.

    Remote member menu with View, Edit, Time tracking, Permissions, Sign in as user and Delete

How Remote Members Differ From Team Members

Team MembersRemote Members
RolesTeam rolesRemote roles
Account statusPending, Approved, HoldPending, Active, Suspended
Extra details–Remote Status (where they work)
Signs in toThe team dashboardThe remote dashboard
Co-adminCan be promotedCan’t be promoted

Delete Members

  • Delete one from the menu, or tick several and choose Delete.
  • Deleted members get an “Account Removed” email.

Frequently Asked Questions

What can a remote member see?⌄
Whatever their remote role allows. A remote role can include almost everything a team role can.
Is “Remote Teams” a way to group members?⌄
No. It’s the name of the permission and the menu item for this list.