Recurring Services

2 min read

Bill a service every period, and choose what each payment does.

A recurring service is billed every day, week, month or year, such as a monthly retainer.

Overview

This guide covers the recurring settings on a service and what happens each time it is paid.

Who Can Access

Agency AdminTeam Member

Step-by-Step Guide

  1. Turn on recurring billing

    Go to Settings → Payment Settings and switch on Recurring billing. Until you do, Recurring isn’t offered on services.

  2. Make the service recurring

    Tick Recurring service under Options, or choose Recurring as the Pricing Type. Set the Billing period, such as every 1 month, and the Number of months; leave it blank to bill until the client cancels.

    Options with Recurring service, billing period, number of months, setup fee and what happens when a recurring payment is received
  3. Add a setup fee

    Tick With trial or setup fee to add a one-off fee to the first invoice.

  4. Choose what each payment does

    Under When a recurring payment is received: Do nothing, Reopen order, Create a new order / task, or Let clients request new orders / tasks as they need them.

Good to Know

  • When a client buys it, a subscription is created. See Subscriptions.
  • The price is per billing period.
  • A payment link charges once and doesn’t renew, so create a subscription for recurring work.
  • If you turn recurring billing off later, existing recurring services can still be edited.

Frequently Asked Questions

Is the client’s card charged automatically?⌄
No. Each cycle the invoice is emailed for them to pay. See How Subscription Renewals Work.