Service Folders and Categories

2 min read

Keep your catalog tidy with folders, and group what you sell with categories.

Folders keep your Services page tidy. Categories group what you sell and are required on every service.

Overview

This guide explains both and how to manage them.

Who Can Access

Agency AdminTeam Member

Team members need Manage Service Folders for folders.

Folders

  1. Create a folder

    On the Services page, click New Folder, enter the Folder Name and save. Use the folder’s ⋮ to rename or delete it.

  2. Put services in it

    Tick services on the main list and choose Move to the folder in the bulk menu, or open the folder and click Add service.

  3. Open the folder

    Click the folder card. It shows its services with All, Active and Draft tabs, and how many orders they have.

    A service folder with its services, Select all and the All, Active and Draft tabs

Folders are only for you; clients never see them. Deleting a folder moves its services back to the main list. Services in a folder don’t appear on the main list.

Categories

  1. Manage categories

    Go to Settings → Service Categories and click Add Category. Each card shows how many services use it.

    Service Categories settings with Add Category
  2. Use them

    Every service needs a Category. Filter the Services page by category. If you limit team roles by department, a member’s department decides which category they can use.

A category that is in use can’t be deleted until you move its services and team members.

Frequently Asked Questions

Do clients see categories?⌄
No.