Service Permissions

1 min read

The 9 Services permissions, the department limit and the plan limit.

What your team may do with services, and how to keep a member to their own department’s services.

Overview

This guide lists the 9 Services permissions and the department limit.

Who Can Access

Agency Admin

Permissions

Set them in Settings → Roles & Permissions under Services, forms & coupons. The owner and co-admins can do everything.

Services, forms and coupons permissions in Roles & Permissions
PermissionWhat it allows
View ServicesSee services, folders and categories
Create ServicesAdd and duplicate services
Edit ServicesEdit services, payment links and tasks
Delete ServicesDelete a service
Manage Service FoldersCreate, rename and delete folders
Manage Service IntakeIntake forms and their rules
Bulk Manage ServicesBulk delete and move
Import ServicesImport
Export ServicesExport

Limit by Department

Turn on Limit Services by Department (or Limit All Areas by Department) for a role, and its members see and use only the services in their department’s category.

Plan Limit

Your plan sets how many services you can have. Adding, duplicating and importing stop when it is full.

Frequently Asked Questions

Do clients need permissions to see services?⌄
No. Clients see every Active service in their portal.