How to Connect ActiveCampaign to Clientish

3 min read

Paste your API URL and key, send the clients and leads you already have, and use the clientish-client and clientish-lead tags.

In Clientish, the ActiveCampaign integration adds every new client and lead to your ActiveCampaign account with a tag that says which one they are. You can then run separate automations and campaigns for buyers and prospects without moving contacts manually.

Applies to: every plan (Solo, Starter, Growth, Pro and Enterprise)
Who can do it: the workspace owner only

Before You Begin

Sign in to ActiveCampaign and open Settings → Developer. Copy the URL and the Key shown there. If new contacts should join a list, open Lists, click the list and copy the number after listid= in the address bar.

How to Connect ActiveCampaign to Clientish

Turn on the ActiveCampaign card, paste the key and URL, test them, then send the contacts you already have.

  1. Open the ActiveCampaign card

    Go to Integrations, switch ActiveCampaign to ON and click Connect.

  2. Enter your account details

    Paste the key into API Key and the account address into API URL. Add a List ID if contacts should join a list; leave it empty to only add and tag them.

    Configure ActiveCampaign dialog in Clientish with the API key, API URL and optional List ID
  3. Save and test

    Click Save & test. The key and URL are checked with ActiveCampaign right away, and the card shows Connected when they work.

  4. Send your existing contacts

    Open the card again and click Sync existing contacts. Your current clients go first, then the leads that haven’t become clients yet. A progress bar shows how far along the sync is.

Which ActiveCampaign Tags Does Clientish Add?

Clientish tags each contact clientish-client or clientish-lead, so you can start an automation or build a segment from either tag.

  • A new client is added with clientish-client.
  • A new lead is added with clientish-lead.
  • A lead you convert gets clientish-client and loses clientish-lead, so prospect follow-ups stop reaching someone who has already bought.
  • Team members and remote members are never sent. Only clients and leads are.

Does ActiveCampaign Send Your Workspace Emails?

No. ActiveCampaign only receives contacts; your invoices, order updates and ticket replies still leave through the mail server set in SMTP & Mail Config.

ActiveCampaign Sync Problems and Fixes

Save & test says the API URL is wrong.⌄
Copy the URL from Settings → Developer exactly as shown. It’s your account’s API address, which ends in api-us1.com or a similar region, not the address you use to sign in.
Older clients are missing in ActiveCampaign.⌄
New contacts are sent automatically, but the ones you had before connecting aren’t. Click Sync existing contacts once.
Why can’t my co-admin see the Connect button?⌄
The ActiveCampaign card sends every client’s contact details out of Clientish, so only the workspace owner can set it up or start a sync.

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