Order Tasks

2 min read

Add, assign and complete tasks on an order, and what each task label means.

Break an order into a checklist of tasks, give each task to someone, and watch the progress bar fill up as the work gets done.

Overview

This guide shows how to add, assign and complete order tasks.

Who Can Access

Agency AdminTeam Member

Team members need Manage Order Tasks.

Step-by-Step Guide

  1. Add a task

    Open the order, click the Order Tasks tab and click Add Task. Enter a Task name, and optionally a description (use @ to mention someone), a Due date and a Status: Pending, Working or Completed.

  2. Assign it

    Under Assigned to, tick the people who will do it. Only people assigned to the order are listed, so assign them to the order first. They get a notification. Click Create Task, or Add More Task to add another straight away.

  3. Follow the progress

    Tasks are grouped by the person they are assigned to. The bar at the top shows how many are done, for example 1 of 3 completed (33%). Tick the circle next to a task to mark it done, or use the buttons to edit, copy or delete it.

    Order tasks grouped by assignee with a progress bar and Pending, Working and Done tasks

Task Labels

LabelMeaning
PendingNot started
WorkingIn progress
DoneCompleted
Due TodayDue today and not done
DuePast its due date and not done
Completed lateDone after its due date

Frequently Asked Questions

Where can I see tasks from every order?⌄
Click Tasks at the top of the Orders page.
Can my client see the tasks?⌄
No. Order tasks are only for your team.