Gateway Charges
Pass processing fees on to the client, with a label they will understand.
Overview
Card fees eat into margin on large invoices. A gateway charge adds a percentage, a flat fee, or both, and you choose which gateways it applies to and what the client sees it called.
How It Is Configured
Enabled flag
Switch the charge on or off
Percent
A percentage of the invoice total
Flat fee
A fixed amount per transaction
Applies to
Which gateways carry the charge
Label Shown to Clients
Processing feeService chargeConvenience fee
Where: Settings → Payment Settings.
Tips & Best Practices
Apply the charge to card gateways only and leave bank transfer clean. Clients then have a free way to pay, which keeps the charge defensible.