Clientish Documents
Step-by-step guides for every module, from your first workspace to proposals, billing, support and automation.
Live Chat with Clientish Support
Chat with the Clientish support team: messages, files, reactions, search and the details panel.
Live Chat in the Clientish Portal is a direct chat between you and the Clientish support team.
Overview
This guide covers sending messages and files, working with messages, and the details panel.
Who Can Access
Step-by-Step Guide
Open Live Chat
Go to Live Chat in the Clientish Portal. Your conversation with Clientish Support is the only one in the list. A green dot and Online mean support is there now.
Send a message
Type in the box and press Enter or click Send. Use the toolbar for bold, italics and lists, the smiley for emoji and the paper clip to send a file.
Work with a message
Hover a message to reply to it, react with an emoji or copy it. On your own messages you can also edit or delete.
Search and refresh
Use the magnifier in the chat header to search the conversation. The arrows button refreshes it, though new messages arrive on their own.
Conversation Details
Click the panel button in the chat header to show or hide the details. It shows whether support is online, how many messages each side sent, and when the chat started. From there you can copy the support email, email support, open a ticket or view your tickets.
