Team Dashboard Home: Greeting, Date Filter and Cards

2 min read

The greeting, the All Time date filter and every card a team member sees at the top of their dashboard.

The top of the Team Dashboard greets the team member, lets them pick a period and shows their work as a set of cards.

Overview

This guide covers the greeting, the date filter and every card. The panels below the cards are covered in Team Dashboard Panels.

Who Can Access

Team Member

Every in-house team member. Some cards only appear when their role allows them.

Step-by-Step Guide

  1. Read the greeting

    The page says Good Morning, Good Afternoon or Good Evening with the member’s first name, then their full name and workspace. The card below shows their photo, role and workspace.

    Dashboard greeting, the date filter set to All Time and the profile card with role and workspace
  2. Pick a period

    The date filter starts on All Time. Choose Today, Last 7 Days, Last 30 Days, This Month, Last Month or Custom Range to pick your own dates. Reset goes back to All Time.

    Date filter menu: All Time, Today, Last 7 Days, Last 30 Days, This Month, Last Month and Custom Range
  3. Read the cards

    Cards with a period after the name, such as “All time”, follow the filter. Cards without one show what stands right now.

    Dashboard cards: Assigned Clients, Assigned Orders, Working Orders, Assigned Tasks, Assigned Tickets, Processing and Working Tasks, Completed and Team Members

The Cards

CardWhat it countsShown when
Assigned ClientsClients assigned to the member and added in the periodThe role can view or manage clients
Assigned OrdersOrders in the period the member can seeThe role can see orders
Working OrdersOrders in progressAlways
Assigned TasksOrders with a task list the member works onThere is at least one
Assigned TicketsTickets assigned to the memberThe role can see tickets
Processing Tasks / Working TasksAssigned work items that are processing or being worked on nowAlways
CompletedCompleted orders plus completed work itemsAlways
Team MembersActive teammates the member can manageThe role can view or manage team or remote members

Frequently Asked Questions

Why are all my cards zero?⌄
Nothing is assigned to you yet, or nothing falls in the period you picked. Try All Time.
Does the filter change the Assigned Orders table?⌄
No. That table always shows your newest open orders.