Your Remote Profile and Notifications

Your profile holds your contact details, your password and what your agency recorded about you. Notifications tell you when work is assigned to you or someone writes to you.

Overview

This guide covers My Profile and the Notifications page in the remote dashboard.

Who Can Access

Every remote member has both pages.

Step-by-Step Guide

1. Open your profile

   Click Profile at the bottom of the sidebar, or your picture at the top right.

2. Update your details

   Change your name, phone or address and click Save Changes. Your picture can be JPG or PNG, up to 100 KB. Your timezone is set by your agency.

3. Change your email

   Type the new address and save. A confirmation goes to your current address. The old one stays in use until you open the link.

4. Change your password

   Enter your current password and the new one twice, then click Update Password. A confirmation email is sent, and your old password keeps working until you open the link.

   

5. See your member details

   Member Information shows what your agency recorded: company, designation, department, remote status, who you are assigned to, member since, joining date, experience, last login and last login IP. Assigned Works lists the work assigned to you.

   

6. Check where you are signed in

   Recent Login History lists your devices. Click Sign out of other devices to sign out everywhere except here.

   

7. Read notifications

   Click Notifications in the sidebar or the bell. Filter by All, Unread or Read, search, mark one or all as read, or delete one. Click a notification to open the order, ticket or task.

   

Good to Know

• Member Information is read-only. Ask your agency to correct it.
• Lines with no value are left out of Member Information.
• You are notified when an order, ticket or task is assigned to you and when someone messages you on your work.
• Hours are tracked on a separate page. See Track Your Time as a Remote Member.

Frequently Asked Questions