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Clientish Service Pricing Options: Tiers, Setup Fees and Payment Links

3 min read

What tiers, a first-invoice setup fee and pay-without-login links each do, where clients see them, and how they work together.

Service pricing options in Clientish let one service sell at more than one price, add a one-time setup or trial fee to a recurring service, and share a link anyone can pay without signing in. Your catalog stays short, and clients still choose the level of work that fits them.

Applies to: every plan (Solo, Starter, Growth, Pro and Enterprise)
Who can do it: the workspace owner and admins, and team members whose role has Create Services (new services) or Edit Services (existing ones)

What Pricing Options Can a Clientish Service Have?

Besides its main price, a service can have three extras, each set on the service itself.

Option	What it does	Works on
Pricing tiers (Additional Pricing Options)	Extra price levels of the same service, such as a basic audit, an audit with fixes and a 3-month package. The client picks one.	One-time and recurring services
Setup / trial fee	A one-time amount added to the first invoice only, for onboarding work or a discounted first period.	Recurring services
Payment link	A link to pay for the service without signing in. The order lands in your Orders.	Active services that are not add-ons

How Do Pricing Tiers Work in Clientish?

Pricing tiers turn one service into a short menu of prices: the main price is the first option, and each extra option has its own label and price.

In the client portal, the service card lists every option with its price under Choose an option, the main price first under the service’s own name. With more than 5 options, or a main price of 0, it becomes a Select pricing drop-down.
The client picks one option before adding the service to the cart, and that option’s price is charged.
When your team creates an order, a Pricing option field picks the tier.
An option left without a price is charged at the main price.
If the main price is 0, the client must choose one of the extra options.

Service card in the client portal with Choose an option: the main price and two more options, each with its own price

How Does a Setup Fee Work on a Recurring Service?

A setup or trial fee is charged once, as its own line on the first invoice, and never on renewals.

The line is named after the service, for example “Website Care Plan – Setup fee”.
It is added wherever the first invoice is made: your order forms, the client portal cart, converting a lead, and orders your team creates. In the portal cart it is marked “(first invoice only)”.
A coupon that covers the service also discounts its setup fee. A coupon for other services does not.
A payment link does not add the setup fee.

How Do Payment Links Work With Pricing Options?

A payment link charges one price once. On a one-time service with tiers, Get Payment Link asks Which option does this link charge?, so each option gets a link of its own.

On a recurring service, the link charges the main price, without the setup fee.
A link stays the same until it is paid, then a fresh one replaces it.
The full steps are in Payment Links.

Service Pricing Option Questions

A client says they can’t add a service to the cart⌄

If the service has tiers and a main price of 0, the client has to choose an option first. Ask them to pick one on the service card, then add it again.

The setup fee did not appear on an invoice⌄

The fee is only on the first invoice of a recurring service, never on renewals, and payment links do not add it. Also check that Recurring service and With trial or setup fee are both checked on the service.

I don’t see Recurring service on the form⌄

Recurring billing is off. Turn it on under Settings → Payment Settings, and the option appears on every service.