Contact Support

2 min read

Reach the Clientish team by support ticket or live chat.

Reach the Clientish team from your Clientish Portal, by ticket or live chat.

Overview

This guide shows where to ask for help.

Who Can Access

Agency Admin

Ways to Reach Us

  1. Open a support ticket

    In the Clientish Portal, open Support Tickets and click New Ticket. Add a subject, priority and description.

    New Support Ticket form with subject, priority and description
  2. Chat with us

    Open Live Chat in the Clientish Portal. If we’re offline, send a message anyway and we’ll see it when we’re back.

    Live Chat with Clientish Support: conversation list, messages, reactions and the message box
  3. Visit the help site

    The Support link on the sign-in page opens clientish.co/support.

Good to Know

  • Tickets can’t take attachments. Share a link in the description instead.
  • Describe the page, the order or invoice number and the exact message you see.
  • Support is the same on every plan.

Frequently Asked Questions

Can I edit a ticket after sending it?⌄
No. Add more detail as a reply.