Add-ons (Extras)

Add-ons give you more of an allowance, such as extra team seats or leads, without changing your plan.

Overview

This guide explains how add-ons are billed and what happens if one is not paid.

Who Can Access

How Add-ons Work

1. Ask for one

   Add-ons are set up by the Clientish team. Ask through a support ticket or live chat, and say what you need, for example 5 more team members.

2. Find it under Extras

   Open Subscriptions. The Extras card lists each add-on, how much it adds, its monthly price and your new limit (for example 50 → 55).

   

3. Pay the add-on bill

   Add-ons have their own bill, numbered AX-. Click Pay to pay it on a secure page. The add-on starts as soon as it is paid.

Statuses

• In force: paid and counting towards your limits.
• Starts when paid: waiting for the bill to be paid.
• Stopped — bill unpaid: the extra allowance is switched off until you pay.

Good to Know

• Add-ons are billed separately from your plan, every month.
• If an add-on is not paid, only the add-on stops. Your plan and workspace are not affected.
• All add-ons share one open bill and one payment link.
• Your Usage on the plans page includes add-ons that are in force.

Frequently Asked Questions