Invoices List

3 min read

Status tabs, search and filters, the invoice menu, bulk actions, statuses and export.

The Invoices page lists every invoice you have sent, with its status, so you can see what is paid and what is still owed.

Overview

This guide explains the status tabs, search and filters, the table, the invoice menu, bulk actions and export.

Who Can Access

Agency AdminTeam Member

Team members need View Invoices. If their role is limited by department, they see invoices for their department’s services.

Step-by-Step Guide

  1. Open Invoices

    Click Invoices in the sidebar. The tabs show how many invoices have each status. Click one to see only those, or All to see everything.

    Invoices page with Export Invoices, Create Invoice and the status tabs
  2. Search and filter

    Search by invoice number or the client’s name or email. Click Filter to narrow the list by Invoice Number, Status, Client, From Date and To Date (the issue date), and Min Amount and Max Amount. Clear removes them. The filters stay in the page address, so you can bookmark them.

    Invoice filters: invoice number, status, client, dates and amounts
  3. Read the table

    Each row shows the invoice number, the client, the amount, the status and the issue and due dates; the paid and refund dates follow. After a refund, the amount also shows what was refunded and the balance. The newest invoices are at the top, and you can show 10 to 100 per page.

    Invoices table with client, amount, status and dates
  4. Use the invoice menu

    Click ⋮ for View, Edit, Download PDF, Copy Payment Link, Send to Client, Mark as Paid, Duplicate, Add due date to Calendar, Refund and Delete. Only the items that fit the invoice’s status are shown.

    Invoice menu with View, Edit, Download PDF, Copy Payment Link, Send to Client, Mark as Paid, Duplicate, calendar and Delete
  5. Change many at once

    Tick invoices to show the bulk bar: Mark as Paid, Mark as Unpaid, Mark as Refund, Send Email and Delete. Mark as Refund refunds each paid invoice in full to the client’s balance; unpaid ones are skipped.

    Bulk bar with Mark as Paid, Mark as Unpaid, Mark as Refund, Send Email and Delete

Invoice Statuses

StatusHow an invoice gets it
UnpaidA new, duplicated or renewed invoice, or Mark as Unpaid
PaidThe client pays online, or you use Mark as Paid
DueThe rest of an invoice after the client paid the upfront part
Pending PaymentThe client sent a bank transfer that you haven’t confirmed yet
CanceledA deposit the client canceled, or set on the Edit page
RefundThe whole amount was refunded

Export

Click Export Invoices and choose Excel or CSV. The file downloads straight away. It covers the dates in the From and To filters, or this month if none are set; the other filters don’t change it.

Frequently Asked Questions

Can I sort by due date?⌄
No. The newest invoices are always first. Use the filters to narrow the list.
Why does a team member see Hidden?⌄
They don’t have View Invoice Amount or View Client Contact. See Invoicing Permissions and Emails.