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- menu 1
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    Track every order, task and file to delivery.
  - Client Management
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  - Lead Management
    Collect enquiries and turn leads into clients.
  - Appointment Scheduling
    Your own booking page. Every call becomes a lead.
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    Recurring invoices, payments and taxes in one flow.
- menu 2
  - Form Builder
    Order, enquiry and intake forms in one workflow.
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    Add members, set roles and control who sees what.
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    Automated client emails from your business address.
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    Tickets, live chat and order updates in one portal.
  - Client Meeting Tracker
    Every client call with notes and next steps.
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- Menu 3
  - SEO Agencies
    Take audit orders, share reports and bill clients.
  - Content Writing Agencies
    Take bulk orders, assign writers and track drafts.
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    Collect footage briefs, review cuts and get approvals.
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    Sell packages from your own link and get paid.
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    Collect campaign briefs, share reports and bill clients.
  - Design Agencies
    Collect briefs, manage revisions and bill clients.
  - Web Design & Development
    Collect briefs, share staging links and get approvals.
  - Bookkeeping Firms
    Collect client records, track work and bill clients.
Integrations
Resources
Pricing

Home
Features
- menu 1
  - Order Management
    Track every order, task and file to delivery.
  - Client Management
    Clients, leads, orders and payments in one place.
  - Lead Management
    Collect enquiries and turn leads into clients.
  - Appointment Scheduling
    Your own booking page. Every call becomes a lead.
  - Billing
    Recurring invoices, payments and taxes in one flow.
- menu 2
  - Form Builder
    Order, enquiry and intake forms in one workflow.
  - Team Management
    Add members, set roles and control who sees what.
  - Emails Automation
    Automated client emails from your business address.
  - Helpdesk
    Tickets, live chat and order updates in one portal.
  - Client Meeting Tracker
    Every client call with notes and next steps.
Use Cases
- Menu 3
  - SEO Agencies
    Take audit orders, share reports and bill clients.
  - Content Writing Agencies
    Take bulk orders, assign writers and track drafts.
  - Video Editing Agencies
    Collect footage briefs, review cuts and get approvals.
  - Freelancers
    Sell packages from your own link and get paid.
- Menu 4
  - Digital Marketing Agencies
    Collect campaign briefs, share reports and bill clients.
  - Design Agencies
    Collect briefs, manage revisions and bill clients.
  - Web Design & Development
    Collect briefs, share staging links and get approvals.
  - Bookkeeping Firms
    Collect client records, track work and bill clients.
Integrations
Resources
Pricing

By Masum Billah Bhuiyan / October 21, 2026

Browse all topics

How to Connect a Telegram Bot to Clientish

4 min read

Create a bot with BotFather, paste its token, and answer Telegram messages from clients in Live Chat.

In Clientish, you connect Telegram with a bot: clients message your bot, and your team answers them from Live Chat. Setting it up takes one token from Telegram’s @BotFather.

Applies to: Starter, Growth, Pro and Enterprise (not on Solo)
Who can do it: the workspace owner, and team members who are allowed into Settings

Before You Begin

Create a bot in Telegram: message @BotFather, send /newbot, follow its questions and copy the token it gives you.

How to Connect a Telegram Bot

Open the Telegram form
Go to Settings → WhatsApp, SMS, Telegram (under Communication) and click Add channel. Choose Telegram bot.
Paste the token
Give the channel a name and paste the Bot token. Clientish checks it with Telegram and connects the bot automatically; the card then shows the bot’s @username.
Share your bot
Send clients the bot’s @username or link. Once a client starts a chat with the bot, their messages appear in Live Chat.

Telegram Connection Problems

“Telegram did not accept this bot token”⌄

Copy the token again from @BotFather. It looks like a number, a colon and a long code.

A reply to a client won’t send⌄

Telegram only lets a bot write to people who messaged it first. If the client blocked the bot or never started a chat, ask them to open the bot and press Start.

Messages from a group don’t show⌄

Only private chats with the bot come into Live Chat; group and channel messages don’t.

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