File Library
Every file in the workspace, in one searchable place.
Overview
Files arrive from all over — order forms, tickets, chat, direct uploads. The library gathers them so you can find a file without remembering which order or conversation it came in on.
Type Filter
All TypesTicket FilesClient Ticket FilesMessage FilesOrder FormsUploaded Files
What You Can Do
Search
Find a file by name
Upload
Add files directly to the library
Download
Pull a file down
Delete
Remove a file from the workspace
Route:
Source link: every file links back to the order, ticket, or message it came from.
Size limit: individual files are capped at 1 MB.
/filesSource link: every file links back to the order, ticket, or message it came from.
Size limit: individual files are capped at 1 MB.
Tips & Best Practices
Use the type filter rather than search when hunting a client upload. Filtering to Order Forms narrows hundreds of files to a handful instantly.