Tags, Departments & Designations

1 min read

The three label systems that keep a growing workspace organised.

Overview

Tags describe work, departments describe teams, designations describe people. Each is a small list you maintain once and then use everywhere.

The Three Lists

Tags
Applied to orders and tickets — create, edit, delete, bulk delete
Categories / Departments
Used for department-scoped permissions and reporting
Designations
Job titles for team members
Where: Settings → Tags, Categories / Departments, and Designations.
Why departments matter: they are what department access scope filters on, so a department only sees its own orders, invoices, and reports.

Tips & Best Practices

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Keep tags to a short controlled list. Twenty tags used consistently are worth more than two hundred created ad hoc, because only the short list is filterable in practice.