Frequently Asked Questions

2 min read

Short answers to the questions agencies ask most.

Short answers to the questions agencies ask most.

Overview

Each answer links to a fuller guide.

Who Can Access

Agency AdminTeam Member
Growth and Pro plan cards with prices, monthly allowances, seats and features
How long is the free trial?⌄
14 days.
Can clients order without a website?⌄
Yes. Share an order form link or a service payment link.
Can I import my clients?⌄
Yes: clients, services and leads from a file, or everything from ClickUp, Asana, Monday.com, Trello or Notion.
Can clients pay without an account?⌄
Invoice pay links work without signing in. Paying on an order form creates their account.
Which payment gateways can I use?⌄
12, including Stripe, PayPal, Paddle, Razorpay, Paystack, Mollie, Braintree, Authorize.net and bank transfer.
What happens if I stop paying?⌄
Everything works for 3 more days, then the workspace becomes read-only. Nothing is deleted.
Can I hide Clientish branding?⌄
Yes, on Pro and Enterprise. You can also use your own domain and email server.
Is “Sign in as” logged?⌄
Yes, in the activity log.
Can I export my data?⌄
Yes, as Excel or CSV files that download straight away.
Is two-factor sign-in available?⌄
Yes. Agency and team logins in Settings → General; client logins in Settings → Account Statuses.
Can I use my own email server?⌄
Yes. Settings → General → Email (SMTP).
Can contractors see client emails and amounts?⌄
Only if their remote role allows it.